Master sales and lead engaging sales conversations. This course collection will enable your sales team to expand its skillset in topics like Sales Listening, Qualifying and Managing Pipelines and Advanced Prospecting.
Salesmasters recognize that respect transcends all personality types. They will listen with empathy to their customers and work towards creating win-win situations without compromising core principles, values, or missions.
Communication
Salesmasters recognize that every individual is different and responds differently to situations. Their communication approach takes this into account and avoids judgment or criticism in favor of meeting customer needs and creating win-win relationships.
Sales masters also learn to see things from a different viewpoint by listening with empathy – listening not for sale purposes but to understand their customers and understand what is being communicated to them.
Help your sales team become master sales professionals with our selection of sales training courses that cover everything from creating a sales pipeline to leading powerful conversations. All our programs are grounded in Sandler methodology for maximum competitive edge in an overcrowded market.
Adaptability
Adaptability is an integral skill of sales masters and must be demonstrated at work.
Listening and responding to feedback in order to enhance their performance is also key, along with being adept at dealing with various personalities and egos.
Sales masters are open to new information and technologies, understanding that communication, psychological theories, and strategies constantly change. Therefore, it’s vital that teams remain up-to-date with the most advanced techniques and tools such as Sandler’s Sales Mastery program – an intensive learning and development program tailored specifically for each person based on their behavioral profile, experience level, sales competencies and actual job function – and ensures high returns on investments.
Emotional Intelligence
Sales masters understand that purchasing decisions are often driven by emotions rather than logic, which allows them to develop long-term relationships with their customers and add significant value for them.
Sales masters possess an uncanny ability to connect with all personality types. They understand how to effectively communicate with customers and prospects without compromising their core principles, values or mission.
Introduce coaching, role plays and a reinforcement plan into your sales process to assist your team in attaining sales mastery. A great sales trainer is essential to success – Sandler trainers offer world-class training and proven strategies to achieve top levels of performance for B2B sales professionals and leaders.
Emotional Reliability
Sales masters understand that people purchase relationships, not products. By building trust with clients and prospects through reliability, delivering on promises made, and acting responsibly they create lasting client relationships.
Ethically-minded sales professionals are adept at setting aside their ego in each sales situation and making objective decisions. They understand that rejection is part of selling, providing valuable information about how best to move forward with future efforts.
Business-to-business sales training program that blends communication and psychology theories, powerful strategies, success principles with coaching and ongoing reinforcement. Classes meet weekly with participants demonstrating concepts through teach-backs and coaching.
Flexibility
Sales masters possess an ability to quickly adjust to customer needs. They understand that much of what customers communicate is nonverbal – through body language, tone of voice or other non-verbal cues.
Customer relations is paramount when working towards reaching a win-win agreement with clients, so sales masters are adept at keeping ego out of the transaction and showing genuine care for their clients.
Implementing coaching, role plays, and a continuous reinforcement plan with your sales team is a proven method for helping them to master sales. Teach-backs may also be utilized to ensure all team members understand Sandler Selling System concepts fully.
Value
Sales masters understand that their customers are purchasing more than a product; they’re investing in an opportunity for effective collaboration that adds value to their businesses.
Customers of all generations needing help are welcome; sales masters understand this and work to understand each person on his/her terms when communicating. Sales masters understand the power of nonverbal communication – 55% of conversations occur nonverbally!
Sales masters invest in their team by providing consistent coaching to each member. This could involve pre-call and post-call coaching sessions, facilitating learning discussions or setting a training cadence with metrics – this ensures sales enablement so sellers can thrive.